Customer satisfaction is our number one priority! All new, unused items can be returned within 38 days of the delivery date. All items must be returned in new, unused condition with original box/packaging, including manufacturer tags, parts, and accessories. Please submit an RMA request for approval before returning your item.
All returns will be for a refund.once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please visit our contact us page to send us a message.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges must be placed as a new order.We only replace items if they are defective or damaged. If you need to exchange it for the same item, please go to our contact us page to send us a message.
You will be responsible for paying for your own shipping costs for returning your item. Shipping is non-refundable for non-defective returns. If you receive a refund, the cost of return shipping will be deducted from your refund. A 15% restocking fee will apply for all non-defective merchandise
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Buyer is responsible for return shipping for non-defective returns. A return label will be provided if determined damaged/defective/mis-shipped. Additional details, photos, etc. may be requested.